Terms And Conditions

Standard Items are delivered within the following two business days, provided the order is received prior to 5:00pm.

Specially Manufactured Items are delivered within 4 "working" weeks from the date of the purchase order depending on the availability of Raw Material and the quantity ordered.

There are certain exceptions, most notably, furniture items. 

Please note that all items, with the exception of those listed below, may be returned within one week from the original date of invoice, provided they are in their original packaging, in good condition, and sealed whenever applicable (such as ink cartridges/toners).  The following, however, may NOT be returned: 

  • Any out-of-catalogue items. 
  • All furniture and office equipment items 
  • Any customized items.

 

Wakim Co reserves the right to refuse any returns which it deems do not fall within the above guidelines. 

It is highly recommended that the original packaging of cartridges and toners are retained for proof of authenticity in case of any unforeseen product defects. 

Please note that most furniture items require longer than 48 hours for delivery. Furthermore, many of these items are delivered unassembled.  If you require assembly of these items, please indicate so and allow an extra 48 hours. 

Also note that items are subject to availability, which may invariably impose some delays in certain instances.